What Information We Obtain
How We Use the Information We Obtain
How We Share Information
The Luw AI mobile application and the website located at www.luw.ai (“Luw AI” or the “Applications”) are copyrighted works belonging to Luvi Technologies and its affiliates (“Company”, “us”, “our”, and “we”). This Site is operated by Luvi Technologies and has been created to provide information about our company and our web and mobile applications and other related services (together with the Site, the “Services”) to our Service users (“you”, “your”). Welcome to the website (the “Site”) of Luvi Technologies, LLC (“Luvi Technologies”, “we”, “us” and/or “our”). This Site is operated by Luvi Technologies and has been created to provide information about our company and our web and mobile applications and other related services (together with the Site, the “Services”) to our Service users (“you”, “your”).
What Information We Obtain
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Information you give us
We collect Personal Data from you when you voluntarily provide such information or in response to when we ask for certain information, such as when you contact us with inquiries, register for access to the Services or use certain Services. You may not be able to use certain features if you choose not to submit information that is requested. This Personal Data may include information such as:
In cases where you use our Services to submit or upload any digital content (e.g., photographs, images, videos) for processing to get an output from the Service, please be mindful of what your content may include. While we store the content you submit only for the short reasonable period of time (typically less than a day) needed to provide you with the output, you should be cautious when submitting any content that may contain Personal Data (and particularly, avoid submitting any sensitive Personal Data). In addition, while your submissions are deleted, the output generated is kept on our servers so that you have access at any time until you decide to delete the output. In many cases, that output will reflect characteristics or substance similar to the original content you submitted.
Information automatically collected
The Services automatically log certain information about use or visits to the Services, such as the number and frequency of visitors, technical information about browsers and devices used to access the Services, and information about crashes or other technical issues. In addition, we and third parties may automatically collect certain information through automated means about your activities over time across the Services. The tools that collect this information vary depending on the Services and include technologies such as cookies, web beacons, tags, scripts, pixels, local shared objects (including HTML5 cookies) and software development kits (“SDKs”). These technologies may be included in our web pages, mobile apps, emails, and other digital content. The tools may assign or collect unique cookie IDs or other identifiers associated with your browser or device. The tools may collect information while you are using our Services or while they are running in the background of your device.
The information automatically collected may include:
Information we obtain from other sources
We receive information about you from other sources and it may be combined with other information about you. For example, we may obtain data from:
Third Party Tracking; Do Not Track Signals
When you interact with Luvi Technologies through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Luvi Technologies may store such information itself or such information may be included in databases owned and maintained by Luvi Technologies affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
How We Use Information We Obtain
If you make a purchase through or in connection with a Service, we use your payment card information (e.g., your card number and expiration date) for limited purposes such as to process your transaction (including recurring payments, if applicable), to provide you with the requested products or services and for the purposes described under the section “To protect our rights or the rights of others” below.
With respect to information other than your payment card information, we use that information:
To provide you with the Services. This includes:
To communicate with you. This includes:
For advertising and marketing purposes. This includes:
To protect our rights or the rights of others. This includes:
Aggregated personal data
In an ongoing effort to better understand and serve the users of the Services, Luvi Technologies often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Luvi Technologies may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Luvi Technologies may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, to other third parties for other lawful purposes, or to the public for general advertising purposes.
How We Share Information
Luvi Technologies is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Direct Marketing Opt-Outs
Website (Browser) Opt-Out
Mobile App Opt-Out
Please keep in mind that as the mobile environment continues to evolve, additional opt-out mechanisms or privacy settings may become available to you. We encourage you to review the information on opt-outs and settings that device manufacturers, technology companies and industry associations make available to you.
Do Not Track
Luvi Technologies does not currently take steps to respond to browsers’ “Do Not Track” signals as no uniform standard to respond to such signals has been developed at this time.
Luvi Technologies takes reasonable and appropriate steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. We cannot guarantee its absolute security. Please keep this in mind when disclosing any Personal Data to Luvi Technologies via the Internet.
Non-U.S. Visitors and Users
We operate the Services from the United States. Any information we obtain about you in connection with your use of the Services may be processed and stored in the United States or other countries.
Links to Other Properties or Services
Other Terms and Conditions
Additional Information for California, Virginia, Colorado, Utah and Connecticut Residents
This section applies only to residents of California, Virginia, Colorado, Utah and Connecticut.
Categories of Personal Information We Collect
Category of Personal Information
Categories of Sources From Which Personal Information Was Collected
Business or Commercial Purpose for Collecting and Sharing the Category of Personal Information
Categories of Third Parties and Other Entities We Share Personal Information With
Identifiers which include elements such as: (i) contact information (e.g., name, mailing address, email address, phone number); and (ii) online identifiers (e.g., Internet protocol (IP) address, account numbers, device identifiers such as mobile advertising IDs)
Personal Information for Payments which includes payment information (e.g., payment card number, expiration date and billing information)
Commercial Information which includes elements such as transactional information (e.g., activity, subscriptions, requests, purchases)
Internet or other electronic network activity which includes elements such as information about how you use, access, or interact with the Site and Services such as comments, photos, videos and other content you choose to submit, upload, input or publish on the Services, information about your device, browser or operating system
Your State Privacy Law Rights
Residents of the listed States may have the following rights:
For any of the above-mentioned rights, you may designate an authorized agent to make a request on your behalf. In the request, you or your authorized agent must provide including information sufficient for us to confirm the identity of an authorized agent. We are required to verify that your agent has been properly authorized to request information on your behalf and this may take additional time to fulfill your request.
We do not knowingly collect or disclose personal information of minors under the age of 16, without affirmative authorization.
Additional Information for EEA and UK Residents
The following section applies only to individuals in the European Economic Area (“EEA”) and the United Kingdom (“UK”).
Legal bases for using your information
We process personal information for different purposes (as described in the “How We Use Information We Obtain” section, above) on the following legal bases:
If you would like to discuss or exercise such rights, please contact us at firstname.lastname@example.org. We will contact you if we need additional information from you in order to honor your requests.
Storing your information
We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
International transfers of information we collect
Information collected through the Services will be processed in and subject to the laws of the United States, which may not provide the same level of protection for your personal information as your home country. If we transfer personal data from the EEA, UK and Switzerland we put in place safeguards. In particular, such safeguards include European Commission-approved standard contractual clauses. For more information on these safeguards, please contact us at the details provided in the “Contact Us” section above.
Privacy Officer and Complaints
We are committed to working with you to obtain a fair resolution in the event you have a complaint or concern about privacy. We can be contacted at email@example.com. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to a data protection authority.